FAQ

Here are some of our most frequently asked questions:

Who will I be providing my services to?

You will be providing Order taking services to Franchise Owners Hamilton Ltd. Those orders will be placed for our client Pizza Pizza Ltd.

As self-employed contractors – Service Providers are not required to be exclusive to Franchise Owners Hamilton Ltd.

How many hours can I expect to provide services in a week?

Utilizing our self-managed hours system, we provide times available and you choose what works for you. Some of our current Service Providers provide 40+ hours of service a week and other provide 6-10 hours. This opportunity is a great way to supplement income or replace a 40+ hour work week. You control the hours based on the days and times we provide.

What days and times can I expect to provide my services?

Our hours of operation are: Sun- Wed 10am-2am and Thurs-Sat 10am-3am.- 364 days a year Pizza Pizza ltd.is open and 80% of our business takes place after 4pm and on weekends. If you are flexible about the times you’re able to provide service i.e. dinner time, split hours, late nights and weekends. This is a great opportunity for you!!

New Years Eve, Super Bowl, Halloween, other sporting events and holidays have a positive impact on our business and call volumes increase.  Coverage is essential on these days. Service Providers benefit from increased business. Higher call volume = more earning potential.

How do  I earn and receive payment?

We pay a base 3% commission on the total sales of orders placed (pre-tax and delivery) Invoices for services are provided on the 15th and 30th of each month and funds are directly deposited through EFT (Electronic funds transfer).

Is there a potential to earn more than the 3% base commission?

Yes, we offer a premium commission between 12am-3am. We also encourage Service Providers to take advantage of increased commission incentives when they are announced.

I see your office is in Hamilton, can I provide service from another city or province?

Yes,  We currently have Service Providers working remotely across Canada. With our self-paced online training, services can be provided from anywhere within Canada *** Provided Franchise Owners Hamilton Ltd. technical specifications are met.

Do I have to pay the $99 training fee in advance? 

No,  the $99 training fee is deducted from your first invoiced statement; not collected up front!

Am I still responsible for paying the $99 training fee if I am unsuccessful with the final exam?

No

Will I ever be asked to make outbound calls?

No, The Service Provider contract is limited to providing Pizza order taking services remotely from home on behalf of our client Pizza Pizza Ltd.

Have other questions?  Please contact us at info@pizzaordersathome.com


About Us

Franchise Owners Hamilton Ltd. is an in-bound contact centre answering calls for Canada’s #1 pizza chain; Pizza Pizza.

The contact centres use the latest technology to efficiently answer calls, process orders and transmit the details to local Pizza Pizza restaurants.

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Testimonials

Why do our home service providers enjoy working from home? We asked, and this is what they had to say:

“The Friday that passed was an absolute nightmare weather-wise. Thank goodness I didn't have to drive. I'm saving a ton on gas and wear and tear on my car.
- Home Service Provider, Hamilton, Ontario, Canada

Contact: info@pizzaordersathome.com